Due to the spiritual and ritual nature of our products, all sales are final. We do not accept returns, exchange, or refunds. Please allow 3-4 business days for order processing before shipment. Once shipped, orders typically arrive within 8 business days depending on the carrier and destination. If you have any allergy concerns or sensitivities, please contact us prior to purchasing. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue so we can assist you.